September 30, 2006

Not So Mighty

Don’t expect to be seen by a genius at the Genius Bar in Westfield Valley Fair today. I was there at 11am and the next available genius could see me at 7pm. My Mighty Mouse's Scroll Ball has stopped scrolling down. I have followed Apple's recommendation for cleaning the ball, but with no luck. It’s not my fault I can’t open up my mouse easily to clean it. But I guess it could be my fault for buying an Apple mouse?

I have heard that the new Wireless Mighty Mouse has been improved. Yes, it has laser tracking which would be a really nice step up, but I am more concerned with the Scroll Ball. I’m spoiled with that thing. I’m not going to mouse over to the scrollbars when I have it right there in the mouse.

How do I know this new mouse is for me? Maybe I should try it out. Nope! Sorry. Apple Stores don’t have the mice out because they might get stolen. I guess that’s understandable, but how do I figure out if I want to buy the mouse? They could have taken one out for me to try, and after I was done, they could have put it away. Do what jewelry stores does. Take it out of the case. Show it off. Allow the customer to want to buy it. Apple, you could make another person happy with one of your products. You should have made me happy, especially since I came in unhappy because my Apple product has failed me.

Whatever. I’m going to Oakridge. Those Apple Store employees know how to make people happy.

Comments

The Palo Alto  store may be a better choice. I have heard that Mr. Jobs shows up there. You could give him a piece of your opinion.

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